King County Opioid Education & Safety
An interactive educational platform design built to raise awareness about the increasing amount of opioid addictions due to prescription medication. Includes features that aim to educate patients who were prescribed opioid medication on how to reduce unintentional addiction, including Pill Tracker, Patient Stories, FAQ, and more.
The Project
Tools used:
I worked on a team of 4 individuals to create The King County Opioid Education & Safety mockup website over the duration of 4 months. This was our final project for Design for America, a national organization that aims to design for social impact. At the end of the project, my team and I presented our website design at the Artefact office, from our initial research to the end result, to an audience of over 50, including design professionals at Artefact.
Planning
Research
In order to identify possible pain points, my team and I conducted primary and secondary research to build empathy and knowledge since there are a lot of stakeholders within the opioid epidemic. I held a 1:1 interview with the director of clinical services at a substance abuse disorder treatment center in Seattle, who emphasized the need to be vocal about the opioid addiction crisis in Seattle, and reduce stigma around the topic. Also interviewed a past addict, someone on a pain management team as well as people who had been prescribed opioids in the past but did not get addicted before beginning the website design.
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unintentional overdoses in the U.S. per day
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deaths due to opioids in the U.S. per day
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deaths due to opioids in 2018 in King County
How might we…
educate individuals within King County about taking prescription opioid drugs to reduce unintentional addiction to opioids?
Competitor Analysis
A competitor analysis to show where the product would stand and outline existing gaps in the market.
There are multiple products designed to control healthy dose amounts of medication. However, there has not been an educational website designed to not only encourage prescription opioid users to take their recommended dose, but also have resources and information as to why that is important. The King County Opioid Education & Safety website would be free to patients to make it easily accessible to users.
Design Process
Sketches
Sketched out a set of low-fidelity paper wireframes in order to check the functionality of the website and get a rough idea of what the final product could look like.
Site Map
To understand the website structure and most important pages, I created a navigation site map. This site map started out as a large whiteboard sketch to be able to make corrections and brainstorm. After careful consideration of the most important pages on the website and their flow, below is the final site map.
Low-fidelity Wireframes
Before thinking about the stylistics, we have to think about the usability of the product. Therefore, I took the information gathered from the initial mockup sketches and site map to create a digital low-fidelity prototype of the website to get a better idea of the functionality of the product and what the final product should look like.
Next Steps…
Conduct usability testing on the most recent prototype.
Create a working prototype using the information collected during the usability testing.
Make a mobile version of the website.
Extend the service to users beyond King County, WA.